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General Questions

Browse some general questions.

Within Ontario, the primary difference between a psychological associate and a psychologist is how training was received. If training was conducted in Ontario, psychologists are required to complete a Ph.D. or Psy.D. program and be supervised within their intended scope of practice for a minimum of one year. By comparison, psychological associates are required to complete a master’s degree, undergo four years of clinical experience, and complete a minimum of one year of supervised work within their intended scope. Both are able to assess, treat, and diagnose.


Browse some frequently asked questions about our services.

As therapy is an individual process, the frequency and duration of treatment is different for everyone; therefore, at the onset of treatment, this is best determined between you and your clinician.


If you are an existing client, you can book treatment sessions online through your client portal (via the jane app) or by emailing your clinician.

If you are a new client and are interested in our services, you can contact us to set up a 15-minute consultation (free of charge) to determine if Northern Elm Assessment and Treatment services are right for you.


Please contact us if you are interested in booking an assessment.

If you need to cancel an appointment, we ask that you provide a minimum of two days notice. If an appointment is cancelled with less than two days notice, 50 percent of the session fee will apply.

If you are a new or existing client, and you need to cancel an upcoming appointment, you can either do so through your client portal or by directly emailing your clinician.

Prices and Insurance

Browse some frequently asked questions about our pricing.

Payment can be made by e-transfer to info@northernelm.ca or via credit card via the Jane app.


  • Therapy services are $165-$195 (exempt from HST). Prices are dependent on clinician qualifications.


  • ADHD/Mental Health Assessments are $1800 (exempt from HST).
  • Autism Assessments are $2250 (exempt from HST).
  • Gifted Assessments are $900 (exempt from HST).
  • Psychoeducational Assessments are $3600 (exempts from HST).

***Please note custom assessments and combined assessments (such as a psychoeducational assessment with ASD testing) can be discussed during your initial consultation. Additional assessment hours (beyond the assessments offered above) are billed at an additional $225 per hour).


  • Letter writing services vary and should be discussed with your clinician.

Many insurance providers offer coverage for psychological services (including treatment and assessment); however, it is your responsibility to verify your coverage with your insurance provider.

Following payment for services, you will be provided with a receipt which you can then provide to your insurance provider for reimbursement, if applicable.

OSAP offers bursaries to qualifying students in Ontario: https://osap.gov.on.ca/OSAPPortal/en/A-ZListofAid/PRDR019233.html